Terms of Service
1. Who this applies to
These Terms of Service ("Terms") govern your use of the website at fraserplusepoxy.com (the "Site"), operated by FraserPlus Epoxy, located at 2437 Dundas St., Vancouver, BC V5K 1P5 ("we," "us," "our"). By using the Site, requesting a quote, or booking a service through it, you agree to these Terms.
2. Services described on the Site
FraserPlus Epoxy provides epoxy flooring and concrete coating services in Vancouver, Burnaby, Surrey, Abbotsford, and Greater Vancouver, BC. Descriptions, photos, and pricing information on the Site are for general information only and do not constitute an offer that we are obligated to fulfill on the terms shown. Final scope and pricing are confirmed only after an on-site assessment.
3. Quotes and estimates are not binding contracts
Any quote, estimate, or price range given through the Site, by phone (778-952-0221), or by email is an estimate based on the information available at that time. It is not a binding offer and does not create a contract. A binding agreement exists only once both parties sign a written service contract or work order that sets out final scope, price, and timeline. Floor condition discovered on-site (moisture, cracking, prior coatings) may change the scope and price from the initial estimate.
4. Payment terms
Payment terms for a specific job are set out in the written contract or invoice for that job and take precedence over anything stated generally on the Site.
5. Limitation of liability
To the fullest extent permitted by the laws of British Columbia, FraserPlus Epoxy is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or reliance on information published on it. Workmanship and product warranty terms (if any) are set out in the written contract for the job, not this Site.
6. Intellectual property
All text, images, logos, and design on the Site belong to FraserPlus Epoxy or are used under license. You may not copy, reproduce, or republish Site content for commercial purposes without our written permission.
7. Third-party links
The Site may link to third-party sites (review platforms, social media, supplier/manufacturer sites). We do not control and are not responsible for the content, privacy practices, or availability of third-party sites.
8. Changes to these Terms
We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent change. Continued use of the Site after an update means you accept the revised Terms.
9. Governing law
These Terms are governed by the laws of British Columbia and Canada. Any dispute arising from these Terms or your use of the Site will be resolved in the courts of British Columbia.
10. Contact
Questions about these Terms: 778-952-0221.